Trending products

1 4
View all

CUSTOMER SERVICE

Do you have a question? Contact our customer service team and we’ll aim to reply within 24 hours, 7 days a week.

Monday–Friday: 8.00–20.00

Saturday: 8.00–16.00 ✉️

info@norvica.se

Kavanagh & Lane

At Kavanagh & Lane, we strive to keep our prices affordable so that you can dress stylishly without breaking the bank.

As we cover the delivery costs, your latest trendy finds will be delivered to your door at no extra cost.

If you have any questions or need help, our friendly customer support team is just a click away and always ready to assist you.

Frequently Asked Questions

How can I return my order?

Are you unhappy with your order or is something not quite right? Please contact us at info@kavanaghandlane.com and let us know how we can help.

For urgent order issues, you can include “ORDER ISSUE” in the subject line. We prioritize these messages and will do our best to find a suitable solution as quickly as possible.

The expected delivery time has passed. Where is my order?

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, delays can sometimes occur during the delivery process.

If your order is delayed or you would like to check its status, please contact our customer service team at info@kavanaghandlane.com. Please include your order number and send the email from the same email address you used to place your order.

For urgent order issues, you can include “ORDER ISSUE” in the subject line. We prioritize these messages and will do our best to help you as quickly as possible.

When can I expect to receive my order?

We believe you shouldn't have to pay more than necessary for the products you want. That's why we ship our products directly from our suppliers. By reducing storage, handling, and other overhead costs, we're able to offer our products at competitive prices.

Processing time: Once your order has been placed, it is processed, quality-checked, and prepared for shipment. Orders are typically dispatched from the distribution center within 48 hours (24 hours on weekdays).

Delivery time: After your order has been dispatched, delivery typically takes 7–10 business days. Delivery times may vary slightly depending on your location and the local carrier.

Are you not satisfied with your order?

Are you unhappy with your order or is something not quite right? Please contact us at info@kavanaghandlane.com and let us know how we can help.

For urgent order issues, you can include “ORDER ISSUE” in the subject line. We prioritize these messages and will do our best to find a suitable solution as quickly as possible.

Where can I find my Track & Trace code?

You can track your package using your 4- or 5-digit order number (#xxxxx) and your email address. Click here to track your order.

The Track & Trace code doesn't provide any information—how is that possible?

Track & trace information is available as soon as your package arrives at the carrier. Please note that delays may occur and that it may take a little longer for the information to be updated for your order.

  • Free shipping

    Orders are always delivered free of charge and are insured with next-day tracking and traceability via An Post, DHL, and FedEx.

  • MONEY-BACK GUARANTEE

    We offer a 100% money-back guarantee within 14 days of receiving your order.

  • Over 5,000 satisfied customers!

    Kavanagh & Lane has over 5,000 satisfied customers, and we have received a rating of 4.6 out of 5.0.